Job Description

Roles & Responsibilities

• Elicit, analyze, and document business requirements from stakeholders, translating complex needs into clear, actionable specifications.
• Facilitate workshops and meetings to drive consensus on solutions and ensure alignment with business objectives.
• Model current and future state processes, identifying inefficiencies and recommending innovative improvements.
• Develop comprehensive user stories and acceptance criteria to guide development teams and ensure delivered solutions meet user needs.

Desired Candidate Profile

10–15 years of experience as a Business Analyst, Product Analyst, or similar role within large-scale digital or technology transformation programmes Proven experience delivering complex digital platforms with multiple integrations, systems, and stakeholder groups Strong track record in defining business and technical requirements, user stories, and functional specifications at scale Experience working in agile environments, supporting multi-squad delivery and iterative release cycles Demonstrated ability to work across business, product, and engineering teams, driving alignment and clarity Experience in banking or financial services preferred, particularly within digital channels, onboarding,payments, or servicing Experience managing requirement traceability, change control, and delivery readiness in structured programme environments Comfortable operating in fast-paced, high-pressure transformation programmes with evolving priorities Bachelor’s degree required; relevant certifications (e.g., CBAP, PMI-PBA, Agile BA) preferred