Job description

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Stakeholder Manager – Infrastructure Projects

Job Summary

The Stakeholder Manager is responsible for planning, managing, and coordinating all stakeholder engagement activities for large-scale infrastructure projects. The role ensures effective communication and coordination with Clients, Government Authorities, Utility Providers, Asset Owners, Developers, Contractors, and other project stakeholders to facilitate timely approvals, permits, NOCs, utility interfaces, and project delivery.

The Stakeholder Manager acts as the primary liaison between the project team and external stakeholders, proactively identifying interface issues, mitigating risks, and ensuring that stakeholder requirements are integrated into the project programme to support timely construction, testing & commissioning, and project handover.

Key Job Duties

1. Stakeholder Management & Coordination

• Develop and implement the project's Stakeholder Management Plan.
• Identify, map, and manage all project stakeholders throughout the project lifecycle.
• Establish and maintain effective working relationships with Clients, Authorities, Utility Providers, Asset Owners, Developers, and Contractors.
• Coordinate stakeholder meetings, workshops, and technical coordination sessions.

2. Authority Approvals & Permits

• Manage all authority approvals, permits, NOCs, and statutory submissions.
• Monitor approval status and proactively follow up with relevant authorities.
• Coordinate responses to authority comments and ensure timely closure of review cycles.
• Maintain an up-to-date register of approvals, permits, and stakeholder commitments.

3. Utility & Interface Management

• Coordinate utility diversions, tie-ins, shutdowns, and interface activities.
• Facilitate coordination between project disciplines and utility providers.
• Identify interface risks and develop mitigation plans to avoid delays.
• Ensure utility works are properly integrated into the overall project programme.

4. Programme & Risk Management

• Monitor stakeholder-related activities against the project schedule.
• Identify potential stakeholder risks, approval delays, and interface conflicts.
• Develop action plans and recovery measures to maintain project progress.
• Support planning and logistics teams in coordinating critical stakeholder activities.

5. Reporting & Documentation

• Prepare stakeholder reports, approval trackers, action registers, and executive summaries.
• Maintain records of meetings, correspondence, approvals, and stakeholder commitments.
• Prepare presentations and dashboards for project management and client reporting.
• Ensure accurate documentation of stakeholder communications.

6. Project Handover & Asset Transfer

• Coordinate stakeholder activities related to testing & commissioning, inspections, asset transfer, and project handover.
• Ensure all authority approvals and stakeholder requirements are completed before final handover.
• Support the successful transfer of assets to operating authorities.

Required Qualifications & Experience

Education

• Bachelor's Degree in Civil Engineering, Construction Management, Project Management, Urban Planning, or a related discipline.

Experience

• Minimum 12–15 years of experience in stakeholder management, authority coordination, or infrastructure project delivery.
• Proven experience coordinating with UAE government authorities, utility providers, developers, and asset owners.
• Strong background in roads, utilities, drainage, public realm, and major infrastructure projects.
• Experience managing authority approvals, NOCs, permits, testing & commissioning, and asset handover.

Technical Skills

• Strong knowledge of UAE authority procedures, utility coordination, permitting processes, and stakeholder management practices.
• Good understanding of infrastructure construction, project planning, and FIDIC contracts.
• Proficiency in Microsoft Office, Asite/Aconex, and project management software.
• Experience preparing stakeholder trackers, approval matrices, and executive reports.

Behavioural & Management Competencies

• Excellent communication, negotiation, and relationship management skills.
• Strong leadership and coordination abilities.
• Excellent planning, organizational, and problem-solving skills.
• Ability to manage multiple stakeholders and competing priorities simultaneously.
• High level of professionalism, diplomacy, integrity, and commitment to client satisfaction.

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.