Job description

MAIN OBJECTIVE OF ROLE
To ensure effective administrative and coordination support is provided for outstation maintenance providers through accurate record control, documentation follow-up, provider contact updates, training and approval record tracking, contract and invoice coordination, and support to the outstation maintenance provider approval process.
KEY RESPONSIBILITIES

• Maintains outstation provider master records, including station contacts, aircraft capability, approval status, CAR145 coverage, and service availability.
• Tracks Outstation Certifying Staff (OCS) documentation, approvals, authorisations, training records, and validity dates to ensure proper visibility of provider readiness.
• Supports OCS approval and renewal activities by preparing required documentation packs and following up on required actions.
• Updates AMOS and other applicable systems with approved provider details, station capability, contact information, and relevant support records.
• Follows up with maintenance providers to obtain missing, expired, or incomplete documents required to support flydubai outstation maintenance activities.
• Coordinates with Procurement, Commercial, Finance, Compliance Monitoring, Safety, Airport Services, Network Control Centre (NCC), and Maintenance Control Centre (MCC) on matters related to outstation maintenance providers.
• Supports provider onboarding activities by collecting required technical, administrative, contractual, and commercial information for review by the relevant departments.
• Assists with contract, Standard Ground Handling Agreement (SGHA), service agreement, and amendment follow-up by tracking status, pending actions, and required inputs from internal and external stakeholders.
• Reviews outstation maintenance provider invoices against available records, service confirmations, work performed, and agreed commercial terms before submission for further review and approval.
• Prepares reports, summaries, and trackers related to provider documentation, invoice status, ad hoc services, contract status, OCS validity, station readiness, and outstanding provider-related actions.

• Bachelor's Degree (3+ years)
• ​​Degree in Engineering or a related discipline, or an equivalent professional qualification in aircraft maintenance or aviation management.
• Fluent in English (other languages an advantage)
• Previous experience in administration, supplier coordination, procurement support, invoice control, contract administration, technical records, or aviation-related administrative functions is preferred. Basic understanding of airline maintenance provider support, procurement processes, and contract administration is preferred.
• Working knowledge of MS Office applications, data entry, record keeping, invoice tracking, supplier follow-up, and report preparation. Basic understanding of AMOS preferred.
• Years with qualifications: 0 - 2 years

• Customer Focus
• Team work
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience and Flexibility (Can do attitude)