• Study current operations through discussions, observations, records and transaction data.

• Map as-is processes across sales, purchasing, inventory, planning, operations, projects, delivery and finance coordination.

• Identify process gaps, delays, control failures, duplicate work and visibility issues.

• Support design of practical to-be processes, SOP inputs, controls, roles and escalation points.

• Analyse operational data and prepare reports, KPIs and management dashboard requirements.

• Coordinate project plans, milestones, actions, risks, dependencies and closure follow-up.

• Support ERP/application implementation by explaining operational requirements, validating workflows and coordinating with developers.

• Assist with master-data preparation, cleansing, validation, migration and reconciliation.

• Participate in UAT, user training, issue closure, go-live support and stabilization.

• Work with departmental users to ensure adoption, data discipline and process compliance.

• Travel and work at client locations during discovery, implementation and stabilization phases.

Desired Candidate Profile

core industry experience in manufacturing, trading, distribution, projects or operations, with hands-on responsibility in at least two functions such as purchasing, planning, inventory, production, project coordination, estimation, sales operations or data analysis.

Hands-on use of ERP systems in day-to-day operations; advanced MS Excel; PowerPoint; project tracking tools; exposure to dashboards, reports and process documentation.

•Strong end-to-end process knowledge across sales, purchasing, planning, inventory, operations, delivery and basic finance coordination

•ERP user-level functional understanding and ability to translate operational needs to developers

•Process Design, Documentation & Implementation

•Excellent analytical, logical reasoning, and problem-solving skills.

•Experience in Cross functional Collaborations

•Preferred experience in KPI design and monitoring.

•Exceptional communication and presentation abilities

•Data analysis, ability to identify process gaps, control failures and operational bottlenecks

•Good communication and presentation skills Sector/Industry