• Greet and seat customers promptly, ensuring a welcoming atmosphere that sets the tone for their dining experience.
• Take accurate food and beverage orders and communicate them efficiently to the kitchen, minimizing errors and maximizing customer satisfaction.
• Serve food and drinks with attention to presentation and timing, ensuring that each dish meets the restaurant's quality standards.
• Handle cash and card transactions with precision, issuing receipts and maintaining an organized cash drawer throughout shifts.
• Manage customer inquiries and complaints with professionalism, resolving issues swiftly to retain customer loyalty.
• Participate in training new staff members on service protocols and cash handling procedures to foster a cohesive team environment.
• Upsell menu items and daily specials to enhance customer experience and increase sales for the establishment.
• Assist in inventory management by tracking supplies and alerting management of low stock levels to avoid service delays.
• Maintain cleanliness and organization of the dining area, ensuring a pleasant environment for patrons and adherence to health regulations.
• Collaborate with kitchen and bar staff to ensure timely service and smooth operations during high-pressure rush hours.

Desired Candidate Profile

• A team player with a positive attitude, ready to support colleagues and contribute to a harmonious work environment.
• Physical stamina to stand for long periods, lift trays, and navigate a busy dining area with ease.
• Excellent multitasking abilities to manage several tables and tasks simultaneously without compromising service quality.
• Familiarity with food safety regulations and health codes to ensure compliance and uphold quality standards.
• Ability to work flexible hours, including weekends and holidays, to meet the demands of the restaurant industry.
• High school diploma or equivalent; additional hospitality or business training is a plus.
• Minimum of 1-2 years of experience in a fast-paced restaurant or café environment, demonstrating proficiency in similar roles.
• Previous experience handling cash and knowledge of POS systems to ensure efficient transaction processing.
• Fluent in English, with additional language skills preferred to accommodate a diverse clientele.
• Strong interpersonal skills with a customer-centric attitude, capable of engaging positively with a variety of patrons.