We are seeking an experienced Assistant Human Resources Manager – Talent & Culture to join our hotel team. The ideal candidate will have proven HR experience in a 5-star hotel environment, with strong expertise in recruitment, talent development, employee engagement, and employee retention. This role will focus exclusively on building a strong talent pipeline, developing employees, strengthening engagement, and supporting a positive employee experience. The position will not be responsible for day-to-day HR operations, payroll, employee administration, or other operational HR activities.

Desired Candidate Profile

Talent Acquisition & Recruitment

• Lead end-to-end recruitment for hotel positions across all departments.

• Partner with department heads to understand manpower requirements and hiring needs.

• Develop effective sourcing strategies to attract qualified hospitality professionals.

• Manage job postings, candidate sourcing, screening, interviews, and selection processes.

• Build and maintain a strong talent pipeline for current and future vacancies.

• Develop relationships with hospitality schools, recruitment agencies, and other talent sources.

• Ensure a positive and professional candidate experience throughout the recruitment process.

• Monitor recruitment timelines and support timely closure of vacancies.

• Maintain recruitment reports and track key recruitment metrics.

Talent Development

• Identify employee development needs in collaboration with department heads.

• Support the implementation of talent development and career growth initiatives.

• Coordinate training and development programs based on identified employee and business needs.

• Support succession planning and internal career development initiatives.

• Identify high-potential employees and support talent development plans.

• Encourage internal mobility and career progression opportunities.

• Support performance development discussions and employee growth initiatives.

Employee Engagement

• Develop and implement employee engagement initiatives and activities.

• Conduct employee engagement surveys and support action planning based on feedback.

• Organize employee recognition and appreciation initiatives.

• Promote a positive and inclusive workplace culture.

• Build strong relationships with employees across all departments.

• Identify engagement concerns and work with management to address them.

• Support employee communication and culture-building initiatives.

• Coordinate employee activities, celebrations, and hotel engagement events.

Employee Retention & Employee Experience

• Develop initiatives to improve employee retention and reduce turnover.

• Monitor employee feedback, engagement levels, and retention trends.

• Conduct or support stay interviews to understand employee needs and concerns.

• Analyse exit interview feedback and identify recurring retention challenges.

• Work with department heads to identify factors affecting employee satisfaction and retention.

• Recommend initiatives to improve the overall employee experience.

• Support a strong onboarding experience in coordination with the HR Operations team.

• Promote a culture that encourages employee growth, recognition, and long-term engagement.

HR Business Partnership

• Partner with department heads to understand people-related challenges and talent requirements.

• Provide guidance on recruitment, employee development, engagement, and retention matters.

• Support managers in creating a positive employee experience within their departments.

• Prepare HR reports and presentations related to recruitment, engagement, talent development, and retention.

• Track and report key HR metrics such as turnover, retention, time to hire, recruitment status, engagement, and internal promotions.

Candidate Profile

• Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field.

• Minimum 5 years of HR experience, preferably with experience in 5-star hotel.

• Strong experience in hospitality recruitment and talent acquisition.

• Proven experience in employee engagement and retention initiatives.

• Experience in talent development, training coordination, succession planning, and career development.

• Strong understanding of hotel departmental structures and hospitality workforce requirements.

• Excellent communication and interpersonal skills.

• Strong stakeholder management and relationship-building skills.

• Ability to work closely with department heads and senior management.

• Strong problem-solving and analytical skills.

• Proficiency in MS Office and HR systems.