Job description

Job Title: Sales Executive – Shipping & Freight Forwarding

Salary: AED 10,000 + commission

Gender: Any

Key Responsibilities

• Make outbound calls to prospective customers to promote freight forwarding and logistics services.
  
• Generate qualified leads and convert them into new business opportunities.
  
• Build and maintain strong relationships with new and existing customers.
  
• Understand customer shipping requirements and recommend suitable air, sea, and land freight solutions.
  
• Prepare and follow up on quotations in coordination with the operations and pricing teams.
  
• Maintain regular follow-ups with prospects to close sales opportunities.
  
• Achieve monthly and quarterly sales targets.
  
• Update customer interactions, sales activities, and lead status in the CRM system.
  
• Coordinate with internal departments to ensure smooth execution of shipments.
  
• Stay updated on freight rates, market trends, and competitor activities.
  
• Resolve customer inquiries and provide excellent customer service throughout the sales process.
  

Required Qualifications

• 3–5 years of Tele Sales experience in a Shipping, Freight Forwarding, or Logistics company.
  
• Strong understanding of Air Freight, Sea Freight, LCL/FCL, Import & Export, and Customs procedures.
  
• Experience in lead generation, cold calling, and client acquisition.