We are currently supporting a leading organisation within the energy and commodities sector in hiring an experienced ETRM Application & IT Support Analyst. The role will focus on supporting business-critical ETRM applications, managing static/master data, troubleshooting application issues, and developing automation and reporting solutions using Microsoft Power Platform. Key Responsibilities Provide day-to-day functional and technical support for ETRM applications. Manage static/master data including counterparties, products, pricing curves, locations and portfolios. Troubleshoot issues across Trading, Operations, Risk, Finance and Back Office functions. Monitor application performance and identify opportunities for improvement. Work with vendors, business users and IT teams on incidents, enhancements and system upgrades. Develop automation solutions using Microsoft Power Apps and Power Automate. Build and maintain Power BI dashboards, reports and KPI solutions. Perform SQL queries, data validation, reconciliation and troubleshooting. Support user access, security administration and system configuration. Maintain SOPs, technical documentation and user guides. Partner with business stakeholders to identify opportunities for automation and operational efficiency. Requirements Bachelor's degree in Computer Science, IT, Engineering or a related discipline.5-6 years of overall IT experience, particularly in application/business systems support.2-3 years of experience supporting ETRM/CTRM platforms. Experience within energy, commodities, trading or oil & gas environments. Understanding of the trade lifecycle, deal capture, risk management, settlements and invoicing. Hands-on experience with ETRM static data management and system administration. Strong experience with Power Apps, Power Automate and Power BI. Good knowledge of SQL Server and relational databases. Experience with data extraction, validation, reconciliation and reporting. Understanding of APIs, integrations and enterprise application data flows. Experience working in production/application support environments.