• Summary

  We are looking for an experienced and highly motivated Specialist, pre-sales design support and proposal development, essential to the success of the sales growth of the region. In addition, he/she will also provide post-sales technical and product support.  

  Role

  In order to grow our products and services sold in the respective geographical area(s). The Pre- Sales Eng activity will have the focus on identifying and targeting the following:

  • Recommend, design, and quote that meet/exceed customer needs.

  • Expert in preparing design and drawings in AutoCAD.

  • Liaise closely with sales team & product management to develop region-specific solutions.

  • Provide regular feedback on customers’ technical requirements and complaints in relation and competitive products.

  • Advise the commercial team on the benefits of products, competitive comparisons, and recommend cost-effective solutions.

  • Maintain accurate, up-to-date records of product technical documentation, test reports, approvals, certification, etc. 

  • Organize and conduct customer technical training jointly with the commercial team.

  • Deliver product overviews and lead pre-sales presentations to clients & consultants. 

  • Provide and coordinate after-sales technical support to Business Partners & end users.

  • Provide partial telephone technical support.

Desired Candidate Profile

• Job requirements 

  • Minimum of 2 years technical experience in the Fire Detection industry with demonstrated abilities in some of the key areas of the job

  • Good communication skills. 

  • Ability to work within a team environment. 

  • Attention to detail and the ability to organize effectively. 

  • Proven technical & design skills; enjoys multiple assignments or projects in a wide range of product applications. 

  • Computer proficiency in all common business and engineering applications.

  • Good knowledge and understanding of various software packages such as Word, Excel, PowerPoint. 

  • AutoCad is a must.

  Person Specification 

  Dynamic, results-driven self-starter; works independently.

  High degree of personal and business ethics.

  Strong interpersonal skills, resourceful and committed team player.

  Excellent presentation and communication skills.

  Ability to understand and analyze customer´s needs.

  A Customer and Service approach, intuitive, positive and creative.

  Strong analytic mind.