Company Description We are a cutting-edge technology company specializing in AI, automation, and custom application development. Our mission is to help businesses streamline operations, enhance productivity, and deliver smarter digital experiences. From intelligent chatbots and workflow automation to scalable web and mobile applications, we build solutions that drive efficiency and innovation. With a focus on user-centric design and advanced technology, we empower organizations to stay ahead in a fast-evolving digital world.

Job Summary:

• We are looking for enthusiastic and target-oriented Telesales Executives with 1 to 5 years of experience in telesales, telemarketing, or customer service. The ideal candidate should have strong communication skills and the ability to handle customers professionally while achieving sales and retention targets.

Key Responsibility:

• Handle customer queries through calls, email, chat, and social media.
• Resolve customer complaints and provide appropriate solutions.
• Maintain accurate customer records in the CRM.
• Understand company products/services and provide correct information.
• Collect customer feedback and report recurring issues.
• Coordinate with internal teams when required.
• Follow company policies and maintain professional communication.

Requirement:

• 1+ years of experience in Customer Support.
• Excellent verbal and written communication skills.
• Good knowledge of MS Office and basic computer applications.
• Strong problem-solving and customer-handling skills.
• Ability to work in a fast-paced environment.
• Positive attitude and good teamwork skills.

Job Type: Full-time | Permanent

Experience: 1+ years in Customer Support