Job Title: Netskope SASE SME

Experience: 3–6 Years

Minimum Netskope Experience: 3+ Years

Job Description

We are looking for an experienced Netskope SASE SME to manage, administer, and optimize enterprise Netskope security solutions. The candidate will be responsible for BAU security operations, policy management, incident troubleshooting, and ensuring secure access to cloud applications, web services, and private enterprise resources.

Key Responsibilities

• Manage and maintain the Netskope SASE platform, including CASB, SWG, ZTNA/Netskope Private Access (NPA), DLP, and RBI.
• Configure and optimize security policies, URL filtering, application access controls, and data protection rules.
• Provide L2/L3 support for incidents related to connectivity, traffic steering, SSL/TLS inspection, and application access.
• Troubleshoot security events, perform root cause analysis (RCA), and coordinate with Netskope technical support.
• Monitor security alerts, analyze logs, support SIEM integration, and generate operational reports.
• Manage Netskope Client deployment, upgrades, and endpoint troubleshooting.
• Collaborate with SOC, Network Security, Cloud Security, and Infrastructure teams to maintain security and service availability.
• Follow ITIL-based incident, problem, and change management processes.

Required Skills & Qualifications

• 3+ years of hands-on experience in Netskope SASE administration and operations.
• Strong knowledge of Netskope CASB, SWG, NPA/ZTNA, DLP, and RBI.
• Good understanding of SASE, Zero Trust, network security, VPN, firewalls, DNS, and proxy technologies.
• Experience troubleshooting SSL/TLS inspection, traffic steering, and application connectivity issues.
• Familiarity with SIEM platforms such as Microsoft Sentinel, Splunk, or QRadar.
• Knowledge of AWS, Azure, or Google Cloud security.
• Strong analytical, troubleshooting, communication, and stakeholder management skills.
• Mandatory Certifications: Netskope Certified Cloud Security Integrator (NCCSI) and Netskope Administrator certification or equivalent, as specified by the role.

Preferred Skills

• Experience with Microsoft Intune or other endpoint management tools.
• Knowledge of Netskope APIs, scripting, and security operations automation.
• Additional security certifications such as Security+, CCNA, or CISSP.