Roles and Responsibilities

You Take Ownership. You Deliver With Precision.

You approach your responsibilities with discipline, a clear understanding of what the business requires, and a consistent attention to quality - working collaboratively and focused, at all times, on delivering meaningful output.

• Strong commitment to driving exceptional u2018FIVE-Staru2019 Food and Beverage Experiences, with the ability to drive revenue and manage costs effectively.
  
• Proactive in Contributing Innovatively towards next-level Food and Beverage Development and Guest Experiences.
  
• Exceptional skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
  
• Superior Problem-Solving Skills and the competence to Exceed Expectations in dynamic and competitive operational environments.
  
• 'FIVE-Styledu2019 Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
  
• A Proactive Nature, coupled with a meticulous Eye for Detail, ensures every aspect of the Operation is perfectly curated.
  
• Next-Level Organisational and Supervisory skills, effectively leading and inspiring the FIVE Tribe to New Heights.
  
• Strong understanding of Industry Regulations is beneficial.
  
• A hands-on attitude, fuelled by a u2018Can-Do!u2019 Spirit.
  
• Spearheads and manages all aspects of the Food and Beverage operations, ensuring Seamless E xecution and Unparalleled S ervice.
  
• Plans, directs, and monitors services and u2018FIVE-Staru2019 Food and Beverage S tandards in all outlets and kitchens, ensuring Managers take Corrective actions as necessary in adherence to FIVEu2019s Policies and I ndustry- L eading s tandards.
  
• Ensures all Food and Beverage u2018FIVERsu2019 adhere to FIVEu2019s grooming standards, Relentlessly enforcing Hygiene standards to demonstrate a u2018FIVE-Styledu2019 Image consistent with FIVEu2019s Gold Standard.
  
• Oversees the T raining and D evelopment of u2018FIVERs , u2019 fostering a Culture of C ontinuous Improvement and Excellence.
  
• Inspires and drives the FIVE Tribe to Elevate I ndividual P erformance through Bespoke C oaching and creates Development and Succession plans for u2018FIVERs.u2019
  
• Fosters a C ulture of Collaboration and Innovation, ensuring the Food and Beverage T eam remains Motivated and Aligned with FIVEu2019s award-winning standards.
  
• Plans and implements Visionary Food and Beverage - related program me s, policies, and procedures to ensure FIVEu2019s World-Class standards are consistently met.
  
• Participates in preparing the Annual Business Plan and Sales and Marketing Plans, contributing to FIVEu2019s Strategic Direction.
  
• Closely monitors the profitability of all Food and Beverage concepts , providing Solutions to Enhance performance and implement ing Corrective M easures as needed.
  
• Contributes to the P reparation of the Budget and monitors the Financial performance of Food and Beverage concepts , identifying areas of u nsatisfactory performance and Capitalising on potential Improvement Opportunities.
  
• Is A ccountable for the full Profit and Loss of all Food and Beverage operations, ensuring Financial Targets are met and exceeded.
  
• Maintains stability in Service Delivery across all existing operations, upholding the Highest Standards of Service Excellence and controlling Operating Expenses.
  
• Monitors the Activities and Trends of competitor hotels, restaurants, and bars, identifying and acting on Opportunities to Modernise equipment, service methods, and product presentation.
  
• Collaborates with the Executive Chefs on menu engineering and portion control, ensuring the Highest F ood S tandards are achieved while selling at the correct prices.
  
• Continuously Improves Guest Satisfaction by enhancing service methods and product presentation, maintaining a Competitive Advantage and Delivering an Exquisite Guest experience.
  
• Carries out all assignments and instructions delegated by the Higher Management of FIVE, ensuring that all policies, procedures, and standards are adhered to Implicitly.
  
• Liaises with various Departments to ensure Cohesive and Efficient operations, contributing to FIVEu2019s overall success and reputation.
  

  What Success Looks Like
  

  Be Part of an Organisation That Recognises Delivery and Rewards Growth.
  

  You'll be part of a global, fast-growing business operating across some of the most distinctive destinations in the industry, working alongside a diverse, multicultural team united by shared standards, at a pace that supports real development and where consistent delivery is recognised across every function, brand, and territory.
  

  
  

Desired Candidate Profile

• A minimum of 5 years of experience in a senior Food and Beverage Management Role in a Luxury Hotel is preferred.