General Description of Role and Responsibilities:

• Evaluate and recommend improvements to streamline recruitment processes to capitalise on efficiencies and candidate experience.
• Provide insights and recommendations based on data analysis to improve recruitment strategies and operations.
• Analyse recruitment data and Monitor key performance indicators (KPIs) such as time-to-fill, cost-per-hire, and source effectiveness.
• Collect and analyse candidate feedback to enhance the recruitment process.
• Prepare regular reports and dashboards to provide insights into recruitment metrics and trends.
• Collect and analyse quantitative and qualitative data to track project progress and outcomes.
• Identify opportunities to optimise and automate recruitment workflows within the ATS.
• Maintain and manage the Applicant Tracking System to ensure accurate and up-to-date candidate data.
• Configure and customise the ATS according to the companys recruitment processes and needs.
• Troubleshoot and resolve any issues related to the ATS.
• Collaborate with cross-functional teams to align recruitment strategies with organisational goals.
• Ensure the accuracy and completeness of all data entered into the system.
• Regularly audit the system to ensure data integrity and compliance with company policies.
• Generate and analyse recruitment metrics and reports from the ATS.
• Provide training and support to Talent Acquisition staff and hiring managers on using the ATS.
• Assist users with technical issues and escalate complex problems to the service provider/vendor if necessary.
• Recommend and implement system improvements to streamline recruitment processes.
• Test and roll out new ATS functionalities and updates.
• Assist in the preparation of compliance reports and audits.
• Contribute to the identification of challenges and opportunities.
• Stay updated on industry trends and recruitment best practices, sharing insights with the team.

Skills

Qualifications, Experience, Knowledge, and Skills:

• 5 years experience as a business analyst.
• Preferably a bachelors degree in Human Resources, Business Administration, Information Systems, or a related field.
• Certification in HR or related fields such as PHR, SHRM-CP, or similar HR-related certifications can be an added advantage.
• Experience in recruitment or talent acquisition processes and workflows.
• Knowledge of recruitment marketing strategies.
• Familiarity with HR metrics and key performance indicators.
• Proven experience administering and managing an ATS and HR software.
• Experience with data visualisation tools like Power BI.
• Strong proficiency in data analysis and reporting tools.
• Excellent communication skills, both written and verbal.
• Detail-oriented with strong organisational and multitasking abilities.