Job Description

Roles & Responsibilities

• The Datacenter Operations consultant must possess the following technical and operational skills:

  Job Scheduling and Automation

  • Enterprise Workload Automation: Proficiency in industry-standard job scheduling tools (e.g., BMC Control-M, Broadcom AutoSys, Automic/UC4, or IBM Tivoli Workload Scheduler).

  • Scripting & Automation: Strong scripting abilities (Bash, Shell, Python, or PowerShell) to create, wrap, and automate atomic jobs and batch processes.

  • Dependency Management: Expertise in configuring complex job dependencies, time-based scheduling, and event-driven triggers.

  Managed File Transfer (MFT) & Networking

  • MFT Platforms: Experience with enterprise Managed File Transfer solutions (e.g., IBM Sterling, Axway, Globalscape, or GoAnywhere).

  • Protocols & Encryption: Deep understanding of secure file transfer protocols (SFTP, FTPS) and file encryption standards (PGP, GPG, SSH keys).

  • Network Fundamentals: Basic understanding of firewalls, proxy servers, and routing to troubleshoot connectivity issues with external schemes and partners.

  Systems Administration & Infrastructure

  • OS Proficiency: Strong administration skills in Linux/Unix and Windows Server environments where the batch jobs and file transfers will reside.

  • System Monitoring: Experience with infrastructure and application monitoring/alerting tools (e.g., Splunk, Dynatrace, Datadog, AppDynamics) to track job health.

Desired Candidate Profile

• Domain Knowledge: EOD/EOM & Scheme Processing

  • Batch Processing Operations: Proven experience running and troubleshooting critical End-of-Day (EOD) and End-of-Month (EOM) financial or operational batches.

  • Payment Scheme Knowledge: Familiarity with payment scheme offline file processing (e.g., Visa, Mastercard, local clearing houses) and strict SLA adherence.

  • Data Integrity: Ability to validate data completeness and handle exception management during batch failures.

  Operational & Process Skills

  • ITIL Framework: Knowledge of ITIL best practices, specifically Incident, Problem, and Change Management.

  • Migration/Carveout Experience: Experience in discovering, reverse-engineering, and migrating legacy jobs to greenfield environments.

  • Technical Documentation: Ability to write clear, concise Standard Operating Procedures (SOPs) and Operational Runbooks for Level 1/Level 2 support teams.**