Overview of the role:

• The primary focus of the role will be to act as the link between the various roles in the branch and the external service providers such as workshop, drivers, external regulatory agencies etc to ensure a seamless vehicle delivery to the customer each time, while maintaining error free transaction records of purchases and invoicing done at the branch.

What you will do:   

• Coordinate all vehicle deliveries for each day. Ensure that vehicles are sent to the workshop for cleaning and servicing; ensure accessories are fitted as per specifications from the customers and that the vehicle is prepared for delivery with zero errors and omissions.
• Ensure timely and complete documentation pertaining to the registration of vehicles which include insurance, number plates, VCC documents, Invoicing, Sales Letters and Gate Passes, etc., to ensure a smooth sales process.
• Coordinate with Drivers to ensure that all Demo cars are cleaned, fuelled, and thoroughly checked and kept ready for test drives for the day.
• Conduct physical and System Inventory Checks on a daily basis to inform Branch Sales Managers and Sales Executives of available stocks.
• Oversee display of Vehicles in the location to ensure these are displayed as per required standards.

Skills

Required Skills to be successful:

1.- Customer service experience

2.- Communication skills 

3.- Timely Resolution 

4.- Proficient in Microsoft Office

About the Team:

• Reporting to the Sales Manager and will work closely with the Sales team and the broader internal and external stakeholders.

What equips you for the role:

• Diploma / Bachelor's Degree (Automotive / Mechanical engineering preferred)
• 2 years’ experience in a similar role
• Proficient in SAP 
• Proficient with MicroSoft Office and MicroSoft Excel
• Efficient co-ordination in respect of the day-to-day activities of a retail operation