• Provides administrative support to ensure efficient office operations.

• Maintains physical and digital filing systems.

• Answers phone calls and directs callers to appropriate personnel, schedules appointments, signs for incoming packages, and assists clients.

• Responds to emails and other digital queries and correspondence.

• Manages calendars for senior staff, including making travel arrangements.

• Drafts and edits letters, reports, and other documents.

• Inputs and updates information in databases and spreadsheets.

• Prepares meeting agendas and takes meeting minutes.

• Coordinate with Morocco office for exported shipments.

• Uses word processing and presentation software to create and edit documents.

• Liaise with finance department.

• Follow up with customers inquiries and deliveries.

• Researches as requested and compiles and summarizes information for reports or presentations.

• Works closely with Managing Director and supports other colleagues as needed.

• Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.

• Ensures that deadlines are met and adapts to changing priorities.

• Presents a positive and professional image for the organization.

Skills

Communication skills

MS office

Interpersonal skills

Ability to work independently

Planning & coordination