Call Center Representative

XcwJRDFY - الإمارات - Dubai United Arab Emirates
  • Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.
  • Provide accurate information to the caller, catering to all the necessary inquiries.
  • Elaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
  • Offer optimum call support service by initiating conversations in a respectful and welcoming tone.

Skills

  • Expertise in working as a call center professional in a professional agency or BPO.
  • Adept in handling different functions of the telephone along with fluent spoken skills.
  • Adroit multi-tasker with an ability to note important pointers while attending a vital customer call.
  • Good computer skills.
  • Good command of effective negotiations with a knack for explaining all the benefits of a product or service.
  • Ready to adapt and elevate existing skills based on improvement feedback.
تاريخ النشر: ٤ فبراير ٢٠٢٤
الناشر: Bayt
تاريخ النشر: ٤ فبراير ٢٠٢٤
الناشر: Bayt