XcwJRDFY - الإمارات - Dubai United Arab Emirates

الراتب: $500 - $1,000

توظيف: دوام كامل

Identify and assess customers’ needs to achieve satisfaction.
Cater to client queries by providing accurate data using appropriate communication channels.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
Collaborate with the managers to stay informed about changes in company rules and new projects.
Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Skills

Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
Strong phone handling skills and active listening.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Proficient in operating the latest versions of appropriate CRM software and Office Suite.

تاريخ النشر: ٤ فبراير ٢٠٢٤

الناشر:

تاريخ النشر: ٤ فبراير ٢٠٢٤

الناشر: