Call Center Agent

XcwJRDFY - الإمارات - Dubai United Arab Emirates
  • Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.
  • Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
  • provide information to the customer about our products and create lead using proper lead type.
  • Take the initiative to build fruitful connections through fluent and engaging communication.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.

Skills

  • Proven track record of handling all the duties and responsibilities of a call center agent or associate.
  • Strong phone and verbal communication skills.
  • A passionate individual with the potential to handle multiple activities while attending a call simultaneously.
  • Good computer skills.
  • Smart communicator with the potential to elaborate practical advantages of the company's products.
  • Portraying a positive outlook towards suggestions from the management related to required improvements.
تاريخ النشر: ١٤ فبراير ٢٠٢٤
الناشر: Bayt
تاريخ النشر: ١٤ فبراير ٢٠٢٤
الناشر: Bayt