Our client is a Leading Retail company. They are now looking for an HR Analyst to join them.
Roles & Responsibilities:
- Conduct basic analysis and promptly resolve the majority of inquiries and transactional requests, routes cases that requires escalation using the support tool i.e. ES portal
- Responsible to communicate resolution after having received confirmation to employees that request issue is resolved, depending on types of requests.
- Closely monitor WIP cases and ensure cases do not exceed the defined service levels
- Ensure strong ‘product’ knowledge
- Maintain up-to-date knowledge on policies, procedures & FAQs and share the gained knowledge & experience etc
Skills
Preference:
- Prior experience as HR Analyst
- Immediate Joiners
- Visit Visa Holders/Sponsorship Visa Holders
Qualifications:
- Bachelor’s Degree preferred
- Excellent command of both written and spoken English
- Proficient in computer literacy.
Benefits:
- Visa for Self
- Insurance for Self