Ambitek are a supplier of temporary labour to a range of industries in the UAE.

We are currently looking for an experienced and knowledgeable Concierge to be the ambassador of our hotel and assist guests with a wide range of services and inquiries.

Responsibilities include:

• Welcoming guests upon arrival and providing personalized assistance and recommendations.
• Handling guest requests such as restaurant reservations, transportation arrangements, and excursion bookings.
• Providing information about local attractions, events, and cultural experiences.
• Assisting guests with luggage handling and ensuring their comfort during their stay.
• Acting as a liaison between guests and other hotel departments to fulfill guest needs and preferences.
• Maintaining up-to-date knowledge of hotel services, amenities, and special promotions.
• Anticipating guests' needs and proactively offering assistance and solutions.
• Ensuring the lobby and concierge desk are always presentable and well-organized.

Salary | Industry Average, depending on location of work as some locations pay more than others

Language | Native language & basic english

Visa | Must have Emirates ID. We can issue a Labour Card

Benefits | As per UAE Labour Law

Skills

• Previous experience as a Concierge or in a similar guest-facing role in a luxury hotel environment.
• Extensive knowledge of the local area, including restaurants, attractions, and transportation options.
• Exceptional customer service skills and the ability to provide personalized recommendations and assistance.
• Strong communication and interpersonal skills, with fluency in English; proficiency in other languages is a plus.
• Excellent organizational skills and attention to detail.
• Ability to work well under pressure and handle multiple tasks simultaneously.
• Flexibility to work shifts, including evenings, weekends, and holidays.