Call Center Representative

XcwJRDFY - الإمارات - Dubai United Arab Emirates
  • Manage inbound and outbound calls in a timely manner.
  • Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
  • Elaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Back up all the call history details by effectively utilizing the company's call center database.
  • Offer optimum call support service by initiating conversations in a respectful and welcoming tone.

Skills

  • Proven track record of handling all the duties and responsibilities of a call center agent or associate.
  • Strong phone and verbal communication skills.
  • Showing high efficiency along with handling several tasks in the daily routine.
  • Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
  • Good command of effective negotiations with a knack for explaining all the benefits of a product or service.
  • Ready to adapt and elevate existing skills based on improvement feedback.
تاريخ النشر: ١٨ فبراير ٢٠٢٤
الناشر: Bayt
تاريخ النشر: ١٨ فبراير ٢٠٢٤
الناشر: Bayt