Our client is a local business conglomerate in the UAE.
Senior Executive - People Services
- Review and analyse monthly (Joiners & Leavers) reporting & dashboard Enhance and optimize existing processes and review its effectiveness Ensure SLA's in place for the existing processes
- Ensure that resources and infrastructure are adequate to support the flow of onboarding & offboarding program Provide inputs and be involved in the implementation of the MS365
- HR Module Develop and standardise procedures and processes for Onboarding & Offboarding functions to ensure consistent customer satisfaction Create SLA document, workflows and pre-requisites in each area that involve Onboarding and Offboarding Implement
- Document Management System for data accessibility Welcome the new joiners with utmost customer service and act as the company's frontline by providing consultancy and assistance
- Ensure smooth, satisfactory & successful onboarding & offboarding experience Manage complaints in a diplomatic and professional manner; Identifying and resolving conflicts and issues
Skills
- Lead and drive the activities among the team and by assisting, supporting and helping them achieve and execute deliverable within expected timeframe
- Assign a mentor/buddy to assist the new hire in acclimating to the organization Monitor monthly turnover of new joiners and leavers
- Ensure cancellation of access, assets handover and EOS Payout is process within the timelines
- Manage onboarding and offboarding of sensitive and confidential recruits and leavers
- Work closely with the payroll team and ensure timely upload onto payroll system Develop a professional exit process - conduct interviews, gather and consolidate feedback and share with P&C Team for review and consideration
- Gathering, creating, tracking and maintaining documentation including project plans and status Create employee file.