Call Center

XcwJRDFY - الإمارات - Dubai United Arab Emirates
  • Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.
  • Provide accurate information to the caller, catering to all the necessary inquiries.
  • Elaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.
  • Take the initiative to build fruitful connections through fluent and engaging communication.
  • Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
  • Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.

Skills

  • Prior exposure to working in a call center or customer service support profile.
  • Strong phone and verbal communication skills.
  • Showing high efficiency along with handling several tasks in the daily routine.
  • Proficient in using modern communication tools and software for facilitating formal routine processes.
  • Good command of effective negotiations with a knack for explaining all the benefits of a product or service.
  • Exhibiting the eagerness to innovate and enhance the existing work output by working on constructive feedback.
تاريخ النشر: ٢٠ فبراير ٢٠٢٤
الناشر: Bayt
تاريخ النشر: ٢٠ فبراير ٢٠٢٤
الناشر: Bayt