• GOOD KNOWLEDGE IN TASHEEL, AMER, EID and Residency Services.
• Filling up forms and printing services.
• You will maintain accurate records of financial transactions at the front desk, including billing, payments, and cash handling, while implementing measures to improve revenue and minimize discrepancies.
• Ensure precise financial record-keeping at the front desk, handling billing, payments, and cash transactions with meticulous attention to detail.
• Manage the reservation process and liaise with housekeeping and maintenance to maintain pristine and guest-ready rooms.
• Handle financial transactions with accuracy and integrity, maintaining comprehensive records of front desk activities.
• Take charge of room reservations, working closely with housekeeping and maintenance teams to maintain the highest standards of cleanliness and functionality.
• Assist guests with inquiries, complaints, and special requests, ensuring their concerns are addressed and their experiences are positive.
• Take charge of financial transactions at the front desk, guaranteeing accuracy and security in billing, payments, and cash handling processes.

Skills

• HAS UAE RESIDENCY, AND DRIVING LICENSE.
• Proficient in overseeing daily operations, including guest check-in/check-out procedures, reservations, and handling guest inquiries and concerns with tact and professionalism.
• Well-versed in utilizing hotel management software and technology to enhance guest experiences and maintain data accuracy and security.
• Strong organizational and time management abilities, leading to effective task prioritization and smooth front office functioning.
• Demonstrated ability in problem-solving and decision-making, skillfully addressing challenges and conflicts while prioritizing guest satisfaction.
• Proven problem-solving and decision-making prowess, expertly managing challenges and conflicts to enhance guest happiness.
• Skilled in clear and effective communication, promoting positive interactions with guests, team members, and stakeholders from diverse departments.
• Skilled in building strong relationships and motivating front office employees, resulting in a harmonious and productive team dynamic.