Sales Associate - Abu Dhabi

Job Purpose:

A Sales Associate delivers an engaging and knowledgeable service that attracts our potential customers to generate quality new sales and ultimately drive the commercial performance of the company.

Key Accountabilities:

• Reach individual and overall sales targets
• Demonstrate profound product knowledge, promotions and advertisements
• Ensure that boutique cleanliness and hygiene standards are always maintained, and all products are handled accordingly
• Maintain merchandise and ensure proper display, storage, etc.
• Assure smooth boutique opening, closing procedure
• Ensure daily check lists are filled in when opening / closing
• Use the prescribed selling techniques to provide customers with a friendly, courteous experience
• Operate the cash register to accurately compute the price of the product and receive payment
• Arrange and prepare all gift orders according to the sales order in coordination with team and in charge of the boutique
• Accurately record the product usage in the system.
• Control shrinkage, product damages & report Boutique Manager, if any
• Participate in monthly inventory process
• Report to the boutique manager on customer feedback and complaints
• Monitor stock levels and share findings with your manager

Lives and Advocates the Bateel Values:

• Quality
• Innovation
• Authenticity
• Integrity

Requirement:

• Presentable
• Fluent in English (Arabic is an advantage)
• Ability to communicate clearly and concisely, both orally and in writing
• Ability to build relationships with customers and peers
• Minimum 1 year retail experience is required

Qualification and Licenses requirement:

•  High School graduate or above

Behaviours:

• Sales skills – analytical skills to customize sales approach to customer type
• Customer Handling Skills – to be able to handle customer requests while utilizing the psychological selling measures learned in the trainings
• Product Knowledge – specifications and pricing
• Self-disciplined intelligent responsible and presentable
• Positive and enthusiastic
• Willingness to work in rotational shifts and put in overtime hours during high season

Skills

People Excellence (internal/external customer engagement and relationship management)

• To create an environment which is a great place to work for you and your colleagues through your dedication, enthusiasm, sharing of knowledge, honesty and desire to support others.
• To display excellent standards in all you do and inspire others to do the same, and that you operate within legislative/regulatory and company policies and procedures.
• To display confidence, self-belief and openness to new ideas, adapting and embracing challenges and opportunities with a determination to excel.
• Continuously develop own skills by attending all required training courses and maintaining an up to date knowledge of products, services, systems and work processes.