We are seeking an experienced, pleasant and highly organized Front Desk Supervisor to oversee the daily running of our center. The successful candidate will be an important member of our team, who believes in the mission and culture of the center, is ready and able to help clients have a positive experience, has a collaborative and supportive energy for the team to succeed, and can address the day-to-day issues to ensure the smooth and efficient running of the center.

• Receive and manage client inquiries professionally (by phone, email and in-person)
• Answer incoming calls and greet visitors in a professional manner
• Maintain confidentiality of clients of the center and of matters related to the center
• Maintain appointments effectively and correctly
• Complete payment transactions efficiently and correctly
• Maintain Petty Cash professionally
• Maintain accurate records to assist with basic bookkeeping and financial record-keeping tasks.
• Coordinate with and support outsourced third party back office team members (e.g. housekeeping, accounting, auditing, marketing etc.)
• Maintain office and team documents and files accurately and correctly.
• Coordinate the day-to-day operations of the office 
• Support the Director with other duties as assigned.

Skills

• Previous Front Desk, Reception or client-facing experience
• High integrity
• Flexible to work in different shifts
• Previous experience working at a clinic
• High English language proficiency
• Professional and clear communication skills
• Professional organizational skills
• Attentive to details
• Professional and clear record keeping skills
• Team player attitude
• Tidy, clean and organized
• Organized and self driven
• Microsoft Word and Excel skills
• Xero books software skills
• Able to learn to use the Medical Record Software of the center with ease