• Stay updated with product knowledge, industry trends, and market competition to offer informed recommendations to customers, resolve any concerns or issues promptly, and contribute to a cohesive and dynamic retail team environment.
• Stay abreast of product knowledge, industry trends, and market competition to provide well-informed recommendations to customers, promptly address concerns or issues, and contribute to a harmonious and dynamic retail team atmosphere.
• Work in tandem with the sales team to exceed set sales goals through proactive upselling and cross-selling of products, suggesting appropriate options, and sharing product insights tailored to customer needs.
• Your role as a Retail Sales Executive involves connecting with customers in a personable manner, aiding them with product inquiries, preferences, and buying choices to establish a favorable shopping venture.
• Stay well-informed about product particulars, industry shifts, and market rivals, empowering you to offer educated recommendations to customers, swiftly attend to issues or queries, and play a role in nurturing a harmonious and dynamic retail team atmosphere.
• Team up with the sales unit to outshine predefined sales targets, taking proactive measures to upsell and cross-sell products, present suitable choices, and furnish product know-how aligned with customer requisites.
• Develop and implement sales strategies to achieve company targets and increase market share.
• Identify and pursue new business opportunities in the firefighting industry.
• Build and maintain strong relationships with key clients, contractors, and consultants.
• Prepare and deliver presentations to potential clients and partners.
• Manage the entire sales process, from lead generation to project completion.
• Coordinate with the technical team to ensure timely and accurate project execution.
• Monitor market trends and competitor activities to identify potential threats and opportunities.
• Prepare and submit regular sales reports and forecasts to the management team.
• Attend industry events and trade shows to promote our products and services.

Skills

• UAE Driving License required
• Customer-Centric Approach: Strong dedication to customer satisfaction, demonstrated by the ability to actively listen to customer preferences, resolve complaints, and adapt strategies to create positive buying experiences.
• Proficient in fostering meaningful customer connections through clear and engaging communication, enhancing the overall shopping journey and leaving a lasting positive impression.
• Proven ability to achieve and exceed set sales objectives, utilizing a strategic approach and an in-depth understanding of effective sales tactics.
• Leveraging strong teamwork skills
• Proficiently versed in the details of our product catalog
• Displaying top-notch communication prowess