Call Center Agent

الإمارات - Dubai United Arab Emirates
  • Deal with the organization's telephonic conversations with utmost diligence and punctuality.
  • Analyze client requirements and offer the best possible solution or information.
  • Explain all the essential details of the organization's products and services to captivate the customer's attention.
  • Take the initiative to build fruitful connections through fluent and engaging communication.
  • Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
  • Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.

Skills

  • Expertise in working as a call center professional in a professional agency or BPO.
  • Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
  • Adroit multi-tasker with an ability to note important pointers while attending a vital customer call.
  • Strong command of handling relevant computer operation activities to boost overall work productivity.
  • Refined communication skills with an ability to persuade customers.
  • Ready to adapt and elevate existing skills based on improvement feedback.
تاريخ النشر: اليوم
الناشر: Bayt
تاريخ النشر: اليوم
الناشر: Bayt