Call Center Agent

الإمارات - Dubai United Arab Emirates
  • Attend and manage formal calls and provide accurate and concise information without any delay.
  • Provide accurate information to the caller, catering to all the necessary inquiries.
  • Keep the customer interested in the features and utility of a product through effective telephonic communication.
  • Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.
  • Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
  • Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.

Skills

  • Prior exposure to working in a call center or customer service support profile.
  • Good command of verbal communication skills to intrigue the listener and provide accurate information.
  • Adroit multi-tasker with an ability to note important pointers while attending a vital customer call.
  • Proficient in using modern communication tools and software for facilitating formal routine processes.
  • Polished convincing and negotiations skills.
  • Flexibility and openness to innovation and improvement.
تاريخ النشر: اليوم
الناشر: Bayt
تاريخ النشر: اليوم
الناشر: Bayt