Call Center Agent

الإمارات - Dubai United Arab Emirates
  • Manage inbound and outbound calls in a timely manner.
  • Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
  • Elaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.
  • Develop long-term contacts through qualitative telephonic discussions and conversations.
  • Back up all the call history details by effectively utilizing the company's call center database.
  • Offer optimum call support service by initiating conversations in a respectful and welcoming tone.

Skills

  • Previous experience in a customer support role.
  • Strong phone and verbal communication skills.
  • Showing high efficiency along with handling several tasks in the daily routine.
  • Strong command of handling relevant computer operation activities to boost overall work productivity.
  • Polished convincing and negotiations skills.
  • Ready to adapt and elevate existing skills based on improvement feedback.
تاريخ النشر: اليوم
الناشر: Bayt
تاريخ النشر: اليوم
الناشر: Bayt