Call Center Agent

الإمارات - Dubai United Arab Emirates
  • Attend and manage formal calls and provide accurate and concise information without any delay.
  • Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
  • Keep the customer interested in the features and utility of a product through effective telephonic communication.
  • Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.
  • Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
  • Offer optimum call support service by initiating conversations in a respectful and welcoming tone.

Skills

  • Previous experience in a customer support role.
  • Good command of verbal communication skills to intrigue the listener and provide accurate information.
  • Ability to multi-task.
  • Good computer skills.
  • Smart communicator with the potential to elaborate practical advantages of the company's products.
  • Portraying a positive outlook towards suggestions from the management related to required improvements.
تاريخ النشر: اليوم
الناشر: Bayt
تاريخ النشر: اليوم
الناشر: Bayt