الوظائف / وظائف كول سنتر / Call Agent

Call Agent

الإمارات - Dubai United Arab Emirates
الراتب: $500 - $1,000
توظيف: دوام كامل
  • Attend and manage formal calls and provide accurate and concise information without any delay.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Keep the customer interested in the features and utility of a product through effective telephonic communication.
  • Take the initiative to build fruitful connections through fluent and engaging communication.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.

Skills

  • Previous experience in a customer support role.
  • Good command of verbal communication skills to intrigue the listener and provide accurate information.
  • Ability to multi-task.
  • Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
  • Refined communication skills with an ability to persuade customers.
  • Portraying a positive outlook towards suggestions from the management related to required improvements.
قدم على موقع الوظيفة
تاريخ النشر: اليوم
الناشر: Bayt
تاريخ النشر: اليوم
الناشر: Bayt