We are thrilled to share this fantastic opportunity for a high-calibre local graduate (graduated with a Masters or Bachelor’s degree in the last 12 months) to join our Hilton Supply Management (HSM) team in the Arabian Peninsula & MEA region on a 12-month internship. 

HSM is the world's only truly global procurement organisation, leveraging the volume of our entire customer base to secure best-in-class pricing on products and services to create extraordinary value for our 11,000+ customers. https://www.mysupplymanagement.com/about-us.

From day one, our interns are fully integrated into Team Hilton and are involved in different aspects of the business. Our internships offer vast exposure and opportunities, such as the opportunity to network with senior executives and for some, international travel and involvement in regional conferences. 

Based in our Dubai Area Office, you will also benefit from an open space office, located in Internet City, close to the Dubai Marina and The Palm Jumeirah and other interesting locations in Dubai. We have approximately 210 team members based in the Dubai office, we are a social and fun bunch of people driving the business for the MEA region from here.
 
The Opportunity

As the HSM intern, you will experience all areas of the Arabian Peninsula/MEA Procurement and Customer Engagement function. This will include customer support, data management, system training and system delivery to our customers, procurement program management and cross-functional activities / meeting and events. 
 
MEA Procurement Support

• Work with multiple data streams to evaluate supplier information and performance. 
• Support management of e-Procurement systems.
• Assist with onboarding new suppliers, including but not limited to, eProcurement systems, supplier orientation and meetings.
• Support maintenance of property and supplier lists for internal and external applications.
• Support tender activities, including but not limited to, building tender activities, maintaining the tender process and analysis of results.
• Support tracking and reporting on Responsible Sourcing initiatives.

Customer Engagement Support

• Support HSM communication processes.
• Assist in creating monthly and quarterly business reviews for HSM key customers.
• Assist with onboarding new HSM customers.
• Research enquiries on product availability, pricing, specifications, product usage and recommendations as requested.

Data Management

• Gather appropriate data or information from all relevant sources.
• Ensure all enquiries within specific areas of responsibility are responded to promptly with satisfactory resolution.
• Maintain departmental systems for filing and procedural documentation including contracts management across all client bases.
• Work with multiple data streams to evaluate procurement data.

Administrative & Support Activities

• Develop and maintain constructive relationships with internal and external stakeholders.
• Communicate with team members providing relevant business information.
• Collaborate and provide project and general admin support to the HSM team.
• Produce ad-hoc presentations.
• Ensure hotel, supplier and cross functional department enquiries are directed to the right location within HSM.
• Attend departmental meetings pertinent to work assignments.
• Assist with scheduling of meetings, bookings and conference calls including preparation of associated support materials.

Why choose us?

Embarking on our internship programme is a transformative journey, encompassing a structured framework of learning and development activities. Here's what you can look forward to: 

Learning and Development: Interns have access to Hilton University and other learning resources, including in-person workshops to enhance their skills and contribute meaningfully to ongoing projects.

Networking: Our programme offers our interns the chance to connect with professionals across the business, paving the way for valuable relationships. 

Feedback and Growth: Regular evaluations and feedback sessions will ensure our interns receive guidance and an opportunity to continually improve. 

Cross-Exposure: Opportunity to gain insight into another function. 

Hilton Perks: Including our Go Hilton TM Travel Program, which provides you with access to heavily reduced hotel room rates for you, your family & friends. 

Competitive Salary & Benefits: 60,000 AED PA, housing allowance 48,000 AED PA & transport allowance 6000 AED PA.
 
What are we looking for?

 As with any job, we do have certain criteria that you will need to meet to be considered for one of these highly sought-after opportunities. These are detailed as follows;  

• First and foremost, Hilton is a hospitality company and we are looking for individuals with a strong sense of alignment to our culture and values. 
• You must have graduated with a Master’s or Bachelor’s degree in the last 12 months. 
• You must be able to undertake a full-time (40 hours per week) 12-month graduate internship, from July 2024. 
• Hospitality or Business Management related degree is preferred; however, we will consider applicants from other disciplines provided you are able to demonstrate a strong desire to progress a career in this area.
• We are looking for a candidate who is local to the UAE and will not require a visa to work full-time in Dubai.
• Must be fluent in English (speaking, reading and writing).
• Excellent written and verbal communication skills including the ability to foster positive relationships quickly.
• Excellent time management skills and the ability to meet targets and the ability to thrive in a high-pressure environment.
• Absolute discretion and confidentiality regarding sensitive information.
• Highly numerate and exceptional attention to detail and accuracy.
• Proficient in Microsoft PowerPoint and Excel with the ability to quickly learn new programs as required. These include eProcurement and CRM tools.

What is it like working for Hilton?

Hilton is one of the world's largest and fastest-growing hospitality companies, with over 7,000 hotels in 123 countries & territories. Today we have a portfolio of 22 brands across luxury, high-end lifestyle, suites, full service and affordable hotel categories. Our flagship Hilton Hotels & Resorts brand is the most recognised hotel brand in the world. 
 
We have an incredible culture which makes Hilton a great place to work. As a company we have recently been ranked by our employees as #1 World's Best Workplace awarded by Great Place to Work & Fortune.
 
Beyond the Internship

Once you have completed an internship with us, you are part of Team Hilton and whilst we cannot always guarantee an offer of employment after your internship, we like to keep in touch. Many EMEA based interns have successfully re-joined Hilton. To give you a few examples, we currently have former interns working for us in Finance, Marketing, Sales, HR, Supply Management, Engineering… The list goes on!

Selection Process

Please apply now, applications close on 21st April 2024. Our internships are extremely popular, therefore please bear with us whilst we process your application as we want to ensure that each applicant is given the consideration that they deserve. 
 
If successful in your application, you’ll be invited to complete a digital one-way video interview and an online assessment, this allows us to learn more about you and whether this placement might be a great fit! So please do look out for our email updates and we encourage you to complete each next step as soon as possible. The EMEA Graduate Recruitment Team will then contact you and inform you of the outcome and (if applicable) a final interview with one of our hiring managers. 
 
Good luck, we are looking forward to meeting you!