·      Achieve the Revenue Target:

o  Drive the growth online by escalating and actively eliminating the offline sales activities

o  Achieve the monthly and annual revenue target that is set by managing the growth drivers (active clients (acquisition, registered but not ordering, inactive, blocked & churned), basket size and frequency)

• Implement the onboarding process for the acquired accounts
• Identify the VIP retail shops for each zone and meet their requirements

o  By understanding the business needs, the account executive acts as an advisor to help the client navigate through the available products and solutions on our market place.

o  Through proper account management (understanding the business drivers) ensures the assigned business account is achieving the set monthly budget.

o  Constantly identifies the clients changing business needs (opportunities), and matches this with the best available solutions.

o  Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending bottom and top line improvements.

o  Identifies, escalates and advices the stakeholders on the necessary product improvements or new products so as to remain current on industry trends, market activities, and ahead of the competitors.

o  Timely records and analyzes the reports from the established systems.

o  Contributes to team effort by accomplishing the set targets

·      Achieve the Collection Target:

o  Achieves the collection target set by ensuring the clients in the portfolio are adhering to the established credit policies of the company

·      Achieve the Margin Target:

• o  Achieves the margin target set per business category by correctly managing the offline requests 

Skills

1. Sales and Marketing Expertise: Understanding of sales strategies, marketing techniques, and customer acquisition methods to drive online growth and achieve revenue targets.

2. Account Management: Ability to manage client accounts effectively, including onboarding new clients, identifying their needs, and providing ongoing support and guidance.

3. Business Acumen: A strong understanding of business principles, including financial management, budgeting, and forecasting, to ensure clients are achieving their set budgets and margin targets.

4. Communication Skills: Excellent communication skills, both verbal and written, to effectively liaise with clients, stakeholders, and team members, as well as to provide guidance and recommendations.

5. Analytical Skills: Ability to analyze data and reports to identify trends, opportunities, and areas for improvement, enabling informed decision-making and strategic planning.

6. Problem-Solving Ability: Capacity to identify issues or challenges and develop effective solutions, whether it's addressing client needs, improving processes, or enhancing product offerings.

7. Negotiation Skills: Proficiency in negotiation techniques to manage client expectations, resolve conflicts, and secure agreements that align with company objectives.

8. Market Awareness: Stay updated on industry trends, market activities, and competitor strategies to provide valuable insights and recommendations for product improvements or new offerings.

9. Time Management and Prioritization: Strong organizational skills to manage multiple tasks, prioritize activities, and meet deadlines efficiently, ensuring both revenue and collection targets are achieved.

10. Adaptability and Flexibility: Ability to adapt to changing business needs, market dynamics, and client requirements, while remaining flexible in approach and willing to learn new skills or technologies.