LATRO is a USA-based company with global operations and support offices. We are a thriving multicultural, globally positioned team of seasoned technical and business industry experts energized by ensuring the financial health of our customers in progressive markets – driving innovation to solve their complex business problems. We provide innovative RAFM (Revenue Assurance and Fraud Management) solutions to mobile telecommunication operators worldwide. 

A recognized and trusted name in the global telecommunications industry for more than a decade, we employ our advanced proprietary technology and techniques to help our customers across the progressing world protect incomes – putting revenue back in their hands where it belongs. We believe helping our customers safeguard their bottom lines powers investment and fuels job sustainment resulting in overall economic growth where it is most needed.   

We are an agile, non-bureaucratic company characterized by technological innovation, extraordinary effort, and dedication to our customers and employees. The atmosphere is fast paced, shifting rapidly to the pressing needs of our customers.  

As UAE EX (HR) Advisor, you will own and execute HR responsibilities as directed, primarily in support of the company’s UAE office. You will report to the EX Director and work closely with the EX Team, Finance, departmental management and team members across the organization. This role requires collaboration with both internal and external parties and reports in person to LATRO’s Dubai, UAE office.    

JOB RESPONSIBILITIES

Including but not limited to:

• Recruiting
• Employment Offer & Contract Management
• Onboarding (including working with PRO on employee visa support)
• Benefits Administration
• Employee Engagement
• HR Policy Maintenance
• Offboarding
• Employee Relations Serve as first-line support for UAE personnel EX-related questions
• Labor Law Compliance Serve as trusted UAE advisor to the EX Director
• Personnel File Management

Note that the company uses a HRIS to administrate a number of the responsibilities above. 

Skills

• Bachelor's Degree in related field  
• Minimum 5 years experience in a UAE HR role; global HR experience a plus   
• HR certification preferred  
• Previous experience working with an HRIS  
• Thorough working knowledge of UAE labor and social laws as well as benefits landscape  
• Excellent verbal and written professional communication skills 
• Fluent in spoken and written English, other languages a plus (i.e. Arabic)  
• Strong interpersonal skills; demonstrated emotional and intercultural intelligence and ability to model and nurture a positive, engaging work culture  
• Excellent organizational and administrative skills with strong attention to detail  
• Ability to maintain objectivity as well as confidentiality; high level of integrity   
• Strong sense of ownership and responsibility, possessing a bias towards action  
• Ability to self-start, self-manage, prioritize, and execute a wide range of concurrent responsibilities with excellence  
• Possess the confidence to think critically, push for clarity, problem solve, propose solutions/improvements and act decisively  
• Proficient in Microsoft 365 suite platforms/tools including SharePoint or the ability to learn quickly  
• Flexible and adaptable to change, embodying a continual learner/growth mindset  
• Previous experience with an international, geographically distributed team preferred