IT Support Specialist Job in Dubai
Posted: TODAY
Salary: AED 3500
Place: Dubai/ SHARJAH
Job Title: IT Support Specialist
Location: Dubai, UAE
Employment Type: Full-time
About Us:
We are dedicated to providing innovative solutions and excellent service to our clients. As we continue to grow, we are seeking a skilled and customer-focused IT Support Specialist to join our dynamic team and help ensure the smooth operation of our technology systems.
Responsibilities:
Provide technical support and troubleshooting assistance to end-users via phone, email, chat, or in-person.
Respond to and resolve help desk tickets and service requests in a timely and efficient manner.
Install, configure, and maintain hardware, software, and peripherals, including computers, printers, scanners, and mobile devices.
Diagnose and resolve technical issues related to operating systems, applications, network connectivity, and hardware components.
Collaborate with internal teams and external vendors to escalate and resolve complex technical issues.
Document and track all support activities, solutions, and resolutions in the help desk ticketing system.
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