Sales & Marketing
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. As the Freight Forwarding Experts, since 1815, we offer standard Global Freight services in addition to highly specialized end-to-end transportation solutions to customers across most industries around the world.
Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning. DGF Dubai has an opening for a Key Accounts Manager in Sales & Marketing Team. You will be responsible to achieve a sustainable and profitable growth for the company through managing an assigned number of CSI and MNC customers, maintaining a long-term relationship and maximizing sales opportunities. The person will also identify and close new business opportunities within the CSI / MNC customer sector.
Join us in connecting people and improving lives.
In this Key Account Manager position, you will:
- Plan and manage assigned key accounts.
- Win, retain and develop Strategic Customers.
- Manage relationship of a defined number of CSI/MNC and SC customers and prospects in a particular sector (serves as primary contact for the customer; coordinate the account e.g. with regards to Trade Lane involvement).
- Seek and prospect for Strategic Customer targets to win new customers.
- Ensure that Key Account activities are aligned with global/regional sector strategy.
- Deliver the regional and/or country customer budget by maintaining a healthy pipeline, good
contractual performance and proactive solution selling. - Work on regional customer initiatives and for implementing global business plan contents.
- Collect relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's).
- Update management executive sponsors at regular intervals, ensuring they have an awareness of business-critical issues.
- Execute global/regional sector strategy on country level (as aligned with global sector structure).
- Gather customer and market information to update Product and Trade Lane on current conditions.
Now, here’s what we need from you.
Qualifications:
- Post Graduate degree preferably in business administration
Years experience:
- Minimum 3 years’ experience in sales / key account management
- Deep knowledge of the forwarding industry and on DGF products (AFR/OFR,IWS) and business models.
Skills:
- Deep knowledge of the forwarding industry and on DGF products (AFR/OFR,IWS) and business models.
- Strong communication and presentation skills
- Conceptual thinking and analytical skills
- Fluent in English verbal/written communication
We offer:
- Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
- Possible further career development
- Competitive salary
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
If you are ready to join our team and become a future leader in the world of Freight Forwarding, submit your resume via OUR career’s website.
![]()
