We are looking for an Operations Manager with a minimum of 2 years of experience in the Dubai holiday home market. The ideal candidate will have a deep understanding of the local market, regulations, and customer expectations, and will be responsible for overseeing and improving all aspects of our holiday home operations.

Skills

1) Property Management:

Managing the entire portfolio of holiday homes, ensuring they are well-maintained, clean, and in excellent condition. This includes overseeing housekeeping, maintenance, and property inspections.

2) Guest Services:

Ensuring exceptional guest experiences by maintaining high-quality customer service standards. Handling guest inquiries, requests, and complaints promptly and professionally.

3) Reservation Management:

Overseeing the reservation and booking process to optimize occupancy rates and revenue. This includes pricing strategies, inventory management, and coordination with reservation teams.

4) Financial Management:

Managing the financial aspects of the holiday home operation, including budgeting, cost control, revenue management, and financial reporting.

5) Team Leadership:

Leading and managing teams responsible for various aspects of operations, such as housekeeping, maintenance, reservations, and guest services. This includes hiring, training, and performance management.

6) Quality Control:

Ensuring that all holiday homes meet established quality standards, including cleanliness, safety, and adherence to company policies and regulations.

7) Vendor and Supplier Relations:

Managing relationships with suppliers, contractors, and service providers to ensure the timely delivery of goods and services required for property management.

8) Compliance and Regulations:

Ensuring compliance with local regulations, health and safety standards, and industry best practices. Implementing and updating operational policies and procedures as needed.

9) Technology and Systems:

Utilizing property management systems and technology tools to streamline operations, enhance guest experiences, and improve efficiency.

10) Marketing and Promotion:

Collaborating with marketing teams to promote holiday home properties, increase bookings, and enhance