Customer Service Representative Required
Posted: Today
Salary: AED 3500
Place: Dubai SHARJAH
Job Title: Customer Service Representative.
Location: Dubai, UAE
Employment Type: Full-time
About Us:
We are currently seeking dedicated and empathetic individuals to join our team as Customer Service Representatives. If you are passionate about helping others and providing outstanding support, we invite you to apply for this position and become an integral part of our customer service team.
Responsibilities:
Serve as the first point of contact for customers seeking assistance via phone, email, or chat.
Respond promptly to customer inquiries, concerns, and complaints with professionalism and empathy.
Provide accurate information about products, services, pricing, and promotions to assist customers with their purchasing decisions.
Process orders, returns, and exchanges efficiently and accurately while adhering to company policies and procedures.
Resolve customer issues and escalate complex problems to the appropriate department or supervisor for resolution.
Maintain detailed records of customer interactions and transactions in the CRM system.