Company Description
Sutherland is a global digital transformation company that combines human-centered design with real-time analytics, AI, cognitive technology, and automation to create exceptional brand experiences. With a mission to deliver engineered experiences for customers and employees, Sutherland has been a trusted partner for over 35 years, delivering measurable results and accelerating growth. The company is a team of culturally meshed professionals committed to their clients and each other, operating with effectiveness and efficiency.
Role Description
This is a full-time on-site role for a Customer Support Advisor - English Account at Sutherland in Cairo, Egypt. The Customer Support Advisor will be responsible for day-to-day tasks such as ensuring customer satisfaction, handling customer contact, counseling clients, and providing effective communication and support to customers.
Experience as a Customer Support Specialist or similar CS role.Excellent communication and problem-solving skills.Multi-tasking abilities.Patience when handling tough cases.Grad, Gap year, Dropout and Undergrad with no attendance can apply.