Key Responsibilities.
• Responsible for the management and optimization of our connectivity with Clients & Suppliers across OTA – B2B – B2C – Whole Salers & Tour operators
• Lead coordinator for online in the implementation of new accommodation supplier connection and related follow up.
• To implement new procedures for the optimization on time for connections with our partners
• To focus on our connections with direct contracted hotels to optimization our feel and connection.
• Facilitate the Channel Manager mapping for hotels, ensuring rates and inventory are feeding back to our system.
• To work closely with industry partners and suppliers to provide training for their connection to us and serve as point of contact for any connection related issues.
• Also to represent the region in connection related issues or projects
• To work closely with the Contracting & Operations team on connectivity issues to provide holistic support to our clients & suppliers
• Co-ordinating role for all connectivity troubleshooting activities.
• To resolve connectivity related queries/cases coming from partners or operation team.
• To also work closely with the Commercial Tec
• Bachelor’s Degree in any field of studies although preference will be given for studies in the fields of Hospitality and Tourism or IT Management. • Minimum of 2 years of experience in the optimization of clients & suppliers across OTA – B2B – B2C – Whole Salers & Tour operators • Demonstrated high level of technical understanding; specifically with regards to how connectivity works (XML). • Experience working with OTA or hospitality systems (eg Amadeus, Sabre, Oracle Hospitality, Sejour, Juniper) as well as knowledge with connecting DMCs via API (Push & Pull)• Candidate must have a passion for working in a dynamic environment, be open to new challenges and exposure. • Must also be independent and mature, have a positive working attitude with a strong sense of responsibility.