Job Description

Job Summary

The Restaurant Supervisor oversees the daily operations of the restaurant, ensuring efficient service and customer satisfaction. They manage the staff, maintain quality standards, and uphold safety and sanitation regulations.

Responsibilities

• Ensure that all food served meets our established quality standards.
• Regularly inspect food preparation processes and final products to uphold quality.
• Work closely with kitchen staff to address any issues related to food quality.
• Monitor kitchen staff to ensure adherence to all health code and sanitation regulations.
• Conduct regular inspections of the kitchen and storage areas to maintain cleanliness and hygiene.
• Implement corrective actions as necessary to address any deficiencies.
• Lead by example in delivering outstanding customer service.
• Train and motivate staff to provide personalized and attentive service to guests.
• Handle customer inquiries, feedback, and complaints promptly and professionally.

Qualifications:

• Proven experience in a supervisory role within the restaurant industry.
• Strong knowledge of food safety standards and regulations.
• Excellent communication and interpersonal skills.
• Ability to lead and motivate a team.
• Problem-solving skills and ability to handle challenging situations calmly.
• Flexible schedule to accommodate evening, weekend, and holiday shifts.
• High school diploma or equivalent; additional training in hospitality or restaurant management is preferred.

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