Job Summary:

The Public Relations Officer (PRO) is responsible for managing and overseeing the company's visa and immigration processes, including document preparation, submission, and follow-up with government authorities. The role involves ensuring that all visa applications, renewals, and other related tasks are completed efficiently and in compliance with UAE regulations.

Visa Processing:

• Prepare and process all types of visas (employment, visit, business, etc.) and labor permits.
• Submit visa applications to relevant government departments and follow up until approval.
• Handle visa renewals, cancellations, and amendments in a timely manner.

Document Management:

• Ensure all required documentation is prepared, organized, and submitted in accordance with UAE immigration laws and company policies.
• Maintain up-to-date records of employee visas and ensure all renewals are processed on time.
• Handle all company-related documentations, such as trade licenses, labor contracts, and company registrations.

Government Liaison:

• Act as the main point of contact between the company and various UAE government authorities (e.g., Ministry of Labor, Immigration Department, Free Zones).
• Ensure that all company activities are in compliance with UAE labor and immigration laws.
• Assist in resolving any issues related to visa applications or employee documents.

Employee Support:

• Assist employees with queries related to visa and immigration processes.
• Coordinate with HR to ensure smooth onboarding of new employees, including arranging medical tests, Emirates ID applications, and other mandatory requirements.
• Provide guidance to employees on visa procedures, and ensure they understand the necessary steps and documents needed.

Record Keeping & Reporting:

• Maintain accurate records of all government transactions and renewals.
• Prepare regular reports on visa status and upcoming renewals.
• Ensure that all company records are updated and compliant with legal requirements.

Compliance:

• Stay updated with any changes in UAE immigration and labor laws and ensure the company’s compliance with them.
• Advise management on any necessary changes to company policies or procedures in light of new regulations.

Skills

Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, or a related field.
• Proven experience as a PRO, preferably within the UAE.
• In-depth knowledge of UAE labor and immigration laws and regulations.
• Strong organizational and time management skills.
• Excellent communication skills in English and Arabic (preferred).
• Proficient in using office software and government portals (e.g., eChannels, Tasheel, GDRFA).

Skills & Competencies:

• Attention to detail and accuracy in document handling.
• Ability to work under pressure and meet tight deadlines.
• Strong interpersonal skills to effectively liaise with government officials and employees.
• Problem-solving abilities and a proactive approach to resolving issues.