Synopsis

The Cargo Sales Account Manager role will design and implement a robust commercial strategy. The Sales Officer will also deliver the targets in a systematic and dynamic way making sure that objectives are placed, driven and rewarded to create a high-performance culture within the EY, Cargo Service Partner/General Sales Agent (CSP/GSA) and Ground Handling Agent (GHA) Teams

Accountabilities

Sales Development:

• Responsible for setting targets, challenging customer, product mix and destination mix to achieve optimum quality revenue.
• Measure progress and monitor results in France and Switzerland area
• Build and maintain strong relationships with key clients and stakeholders.
• Drive monthly performance against agreed revenue and operating targets, while also taking into consideration contribution metrics.

Account Management:

• Manage and nurture relationships with existing clients to ensure high levels of satisfaction and retention.
• Conduct regular reviews with clients to address needs, resolve issues, and identify opportunities for additional business.
• Lead seasonal contract negotiations and allotments, as well as project cargo requests to optimize overall contribution.
   

Market Analysis:

• Monitor market trends and competitor activities to identify opportunities and threats.
• Provide insights and recommendations based on market analysis to adjust sales strategies as needed.

Collaboration:

• Work closely with the cargo operations and other internal stakeholders to ensure seamless service delivery for shipments.
• Collaborate with the marketing team to develop promotional materials and campaigns to targeted clients.

Reporting:

• Prepare regular sales reports and forecasts, detailing performance, client feedback, and market trends.
• Present findings and strategic recommendations to senior management.

Education & Experience

• 5+ years of experience in sales and account management.
• Bachelor’s degree in business, Logistics, or a related field preferred.
• Proven experience in cargo sales
• In-depth knowledge of cargo handling and regulatory requirements.
• Excellent sales, negotiation, and relationship management skills.
• Strong analytical and problem-solving abilities.
• Exceptional communication and presentation skills.
• Ability to work independently and as part of a team in a dynamic environment.