IMMEDIATE START

FRESHA KNOWLEDGE

SOCIAL MEDIA UNDERSTANDING

Staff Management:Hiring, training, and supervising salon staff, including hairstylists, estheticians, and support personnel.

Creating work schedules and managing staff performance.

Customer Service:Ensuring excellent customer service is provided to clients.

Resolving customer complaints and concerns in a professional manner.

Inventory Management:Monitoring and managing salon inventory, including beauty products, equipment, and retail items.

Ordering supplies and maintaining appropriate stock levels.

Financial Management:Budgeting and financial planning to ensure the salon operates within financial targets.

Tracking revenue, expenses, and profitability.

Marketing and Promotion:Developing and implementing marketing strategies to attract new clients and retain existing ones.

Organising promotions, events, and collaborations to increase salon visibility.

Salon Maintenance:Overseeing the cleanliness and maintenance of the salon space and equipment.

Arranging for repairs and updates as needed.

Compliance with Regulations:Ensuring the salon complies with health and safety regulations and licensing requirements.

Staying informed about industry regulations and implementing necessary changes.

Business Development:Identifying opportunities for business growth and expansion.

Collaborating with suppliers and business partners to enhance salon offerings.

Training and Development:Providing ongoing training for staff to keep them updated on industry trends and techniques.

Encouraging professional development and skill enhancement.

Specialties:

Marketing and Promotions Specialist:Focusing on developing and executing effective marketing campaigns to drive salon traffic.

Financial Analyst: Specialising in financial analysis, budgeting, and profitability optimization.

Staff Development Coach: Concentrating on training and developing staff to improve their skills and performance.

Customer Relationship Management (CRM) Specialist: Managing customer relationships and implementing strategies to enhance customer loyalty.

Inventory Control Manager: Specialising in efficient inventory management, reducing waste and optimizing stock levels.

Salon Design and Layout Specialist:Focusing on creating an aesthetically pleasing and functional salon space.

Health and Safety Compliance Officer: Specialising in ensuring the salon complies with health and safety regulations.

Retail Merchandising Expert:Concentrating on optimising retail sales by selecting and showcasing beauty products effectively.

Salon managers need to be versatile and skilled in various aspects of business management, including leadership, communication, and problem-solving. Specialising in certain areas allows them to focus on specific aspects of salon operations and contribute to the overall success of the business.

Skills

MANAGEMENT, CUSTOMER SERVICE, SALES DRIVER, SOCIAL MEDIA UNDERSTANDING