ََََ - الإمارات - Dubai United Arab Emirates

الراتب: $1,500 - $2,000

توظيف: دوام كامل

Understand the demand of consumers to provide timely service and solutions.
Utilize available resources to offer precise information in a clear and concise manner.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Create a concise report on client interaction to facilitate a swift decision-making process.
Collaborate with the managers to stay informed about changes in company rules and new projects.
Troubleshoot and resolve product issues and concerns.

Skills

Prior work exposure in the field of customer support and service.
Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
Proficient in answering phone calls with professional etiquette and a friendly tone.
Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
Proficient in operating the latest versions of appropriate CRM software and Office Suite.

تاريخ النشر: اليوم

الناشر:

تاريخ النشر: اليوم

الناشر: