Are you a Help Desk Technician with a passion for providing exceptional IT support? Join us!
About Our Client: We are hiring for a reputable software company in UAE known for its outstanding IT support services. This company is dedicated to ensuring smooth and efficient IT operations for its clients.
The Role: As a Help Desk Technician, you will provide technical support and assistance to end-users. You will troubleshoot hardware and software issues, resolve technical problems, and ensure a high level of customer satisfaction.
What You'll Do:
- Respond to and resolve help desk requests
- Troubleshoot hardware and software issues
- Install, configure, and maintain IT equipment
- Provide user training and support
- Document support activities and solutions
- Stay updated on the latest IT technologies and best practices
What We're Looking For:
- 0-2 years of experience in IT support
- Strong knowledge of computer hardware and software
- Excellent problem-solving and communication skills
- Ability to work in a fast-paced environment
- Customer-oriented mindset
Benefits:
- Competitive salary
- Health insurance
- Professional development opportunities
- Flexible working hours
Supportive and dynamic work environment