Company Description Leisure and Shade is a premier provider of high-quality indoor and outdoor furniture tailored for offices, restaurants, hotels, resorts, cafes, clubs, homes, and poolside spaces. We are committed to offering versatile and durable furniture solutions that complement diverse environments. With a focus on design and functionality, our products aim to enhance both comfort and aesthetics. Leisure and Shade prides itself on delivering exceptional value and customer satisfaction.
Role Description This is a full-time on-site role for a Sales Manager based in Dubai. The Sales Manager will oversee and drive sales activities, build and maintain strong client relationships, and identify business growth opportunities. Responsibilities include managing the sales process, collaborating with teams to achieve targets, and ensuring customer satisfaction. The role also involves market analysis, reporting on sales performance, and contributing to strategic planning.
Key Responsibilities
1. Sales Strategy & Target Achievement Develop and implement sales strategies to achieve monthly, quarterly, and annual revenue targets. Identify growth opportunities — both in B2B (interior designers, architects, hospitality projects) and B2C (private homeowners, luxury property buyers). Set clear sales goals and performance metrics for the team. Analyze market trends, competitor offerings, and customer preferences to adjust pricing or promotions accordingly.
2. Client Relationship Management Build and nurture relationships with architects, designers, developers, landscapers, and hospitality clients. Manage key accounts — ensuring long-term satisfaction and repeat business. Oversee the after-sales service process to maintain a premium experience. Attend or host design events, exhibitions, and trade shows to network and promote the brand.
3. Business Development & Partnerships Identify and secure new business partnerships, such as collaborations with developers, hotels, or design firms. Develop corporate and project sales channels. Maintain strong connections with the design and architecture community. Explore opportunities in export or online premium sales if applicable.
4. Reporting & Analytics Prepare weekly and monthly sales reports, pipeline updates, and performance reviews. Track sales conversion rates, average transaction values, and client satisfaction scores. Provide feedback to marketing and product teams on trends, client feedback, and product performance. Use CRM tools to manage leads and monitor customer engagement.
5. Product Knowledge & Trend Awareness Stay updated on outdoor furniture trends, materials, sustainability innovations, and global luxury lifestyle trends. Advise customers on material selection, weather resistance, and maintenance suited to their environment (especially in regions with high heat or humidity). Collaborate with product development teams to suggest new collections or custom designs.
💼 Performance Indicators (KPIs) Monthly and annual sales revenue targets met. Conversion rate from inquiry to sale. Client retention and satisfaction ratings. Number of new business partnerships or project wins. Growth in average order value. Team productivity and morale levels.
🏗️ Typical Work Environment Frequent client site visits (residences, hospitality projects, design offices). Attendance at trade fairs and networking events. Coordination with interior designers, landscape architects, procurement managers, and retail buyers.