Job Purpose
As a strategic partner, the role will work closely with the senior leadership in designing their people mandate, lead the global people agenda for the assigned groups and offshore entities. As the lead PICG representative for the groups and entities managed, the role holder will be responsible for enhancing business / functional performance through appropriate advice and facilitation of robust, integrated people management strategies and processes. Focal point of contact for business on all people matters, play an advisory role to people and business leaders and ensure effective coordination between business and PICG Functions to facilitate business requirements.

Key Result Areas
S upport and lead as appropriate the creation of a holistic positive employee journey from onboarding to offboarding.
Support the leadership in aligning business and people strategies, and objectives through appropriate advice / interventions. Collaborate to fully understand the key business performance issues, objectives and drivers and associate people needs for both the current and future business challenges.
Coordinate and influence the development of a performance culture through effective people management, guide senior managers on best people practices.
Drive the Mashreq culture in also creating a ‘preferred’ workplace for our colleagues and foster an environment where people behavior is aligned to our values.
Play a key role in managing complex organizational change projects with people implications. Proactively identify and explore new/changed client business needs that may lead to new/changed policy, process, or system development projects. This includes productivity assessments, senior and top management hiring and assessments, succession planning, and people development.
Lead the annual appraisal cycle (Performance management, Increments & Bonus allocation) in collaboration with PICG functions across client groups and offshore entities.
Drive the employee engagement mandate, proactively seek employee feedback, determine engagement levels and address opportunities identified through effective action planning.
Work closely with Talent Acquisition (TA) function and line management in ensuring the group’s TA requirements are met in a timely and cost-effective manner across locations while maintaining process rigor and driving our nationalization and diversity & inclusion agenda (Gender, PoD, Close Relatives, Reignite). Continue to leverage the distributed workforce model and rebalancing of talent across the MGN entities.
Partner with the Rewards team in driving the competitiveness of Mashreq’s total rewards position across Mashreq entities in order to attract and retain the right talent. Administer the recognition programs across Groups.
Lead the Nationalisation mandate proactively across the respective GCC locations with greater emphasis and focus on Emiratisation from a hiring, development to retention.
Work with the leadership team on their talent management mandate in close coordination with ICOD, this includes learning & career development, succession planning and leadership development.
Periodically present people related analytics to help senior management with evidence-based people decisions in order to improve performance and productivity, engagement and retention.
Work closely with the digitization team to improve the user experience across all PICG platforms and lead business utilisation of the digital tools.
Ensure compliance with local employment laws and regulations as well as internal policies and procedures.
Knowledge, Skills and Experience
- Bachelor’s degree in human resources/business with at least 15 years of relevant experience.

- Demonstrated knowledge of HR practices including recruitment, talent management, compensation, and employee experience.

- Excellent understanding of the local labor laws and HR practices across multiple geographies.

- Knowledge of banking business/financial services industry is a distinct advantage.

- Strong leadership skills, analytical ability and communication skills.

- Excellent negotiation and relationship-building abilities to collaborate effectively with internal and external stakeholders.

- Highly customer focused, as it demands in a service industry.

- A proven track record of program/ project management.